Privacy & Cookie Policy
This Privacy Policy governs the manner in which Avanti Events collects, uses, maintains and discloses information collected from users (each, a "User") of the avanti-events.co.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Avanti Events.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes. We do not use cookies to track you, and we do not send tracking data to third party analytics services. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent (consult the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers). Please note that some parts of the Site may not function properly with cookies disabled.
How we use collected information
Avanti Events may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To send periodic emails
We may use the email address to send User information and updates about their booking. It may also be used to respond to their inquiries, questions, and/or other requests.
Your booking portal and planner
When you book Avanti Events, your booking has a private portal and planner. It keeps your names and contact details, the names of your wedding party, your answers in the planner and your songs. We keep them to carry out your booking.
This is held in a database on our server, and Microsoft 365 holds the emails we send you. When you book a wedding, your two full names are also sent once to Anthropic's Claude, an AI service, so it can suggest the surname for your wedding's name, which you can change.
One year after your event we delete the personal details in your planner (such as your wedding party's names and your notes) and your guests' names on song requests, and once you have no other booking with us still to come or less than a year past, your phone number and postal address. If your event is at your home, we delete its address in the same way, once no event there is still to come or less than a year past. We keep your name, your event's venue and package, your signed contract (with the address and email it was signed with) and your payment records for 6 years after the end of the tax year you paid in, for tax and contract records, and then delete them. We keep your email address so we can email you now and then; every such email has a link to unsubscribe, which deletes your email address from our records (except in your signed contract) straight away, or once your event is over if it is still to come, and otherwise it goes with your name. We keep your event's name (such as “The Smith Wedding”, without any first name in it once your name goes), its date and your music choices for good: your songs and what you wrote about them, song requests (with no guests' names) and your running order, for Dan's records to plan future events.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission: Microsoft 365, for our emails, and Anthropic, to suggest the name for your wedding from your two names when you book.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Changes to this privacy policy
Avanti Events has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Cookie Policy
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. We do not use cookies to track you, and we do not send tracking data to third party analytics services. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
2 Minden Crescent Georgetown Dumfries DG1 4EB